Privacy Policy

Online Mortgage Calculators is committed to keeping your data safe. We will not sell your information to any third parties and we will only keep in contact with you for the purpose of servicing your needs.

This privacy policy applies to Online Mortgage Calculators and it service to you the customer. This includes our telephone, face-to-face appointment service and all websites operated by us within the onlinemortgagecalculators.co.uk domain (‘our website’). The website includes:

  • Online Mortgage Calculators – onlinemortgagecalculators.co.uk

This policy sets out the basis on which any personal data we collect from you, or that you provide us with, will be processed by us or our delivery partners.

Any information you provide will be treated in accordance with the Data Protection Act 1998. You won’t receive unsolicited telephone calls or mail from us or any third parties unless you have requested it or not responded to an opt-out offer

Please notify us by email to enquiries@onlinemortgagecalculators.co.uk if you have provided us with personal information and you do not wish it to be used as described below, or you wish to see which information we hold about you as a result of your contact with us.

What information are we collecting?

· If you talk to us face to face or on the phone

We may ask for personal information about you, such as your name, address, telephone number or date of birth.

· If you use our websites

We sometimes collect personal information through optional online DYO form on our website. You may also provide us with your address or contact details to receive further information or guidance, receive printed material (such as factsheets or guides) or to ask that we contact you back by telephone. We may also add you to our Mailchimp mailing list, which you can unsubscribe from at anytime. This is collected using online forms.

What will we do with this information?

· If you talk to us face to face or on the phone

We will use your personal information to provide you with any information or services that you ask for, or to reply to any correspondence, your information includes data about you.

We may use and share your information with our network or the FCA in order for them to be able to check the advice given and to monitor the policy’s or mortgages sold.

Assess financial and insurance risks; prevent and detect crime; understand our customers’ requirements; develop our services, systems and relationships with you; develop and test products and services. We do not disclose your information to anyone outside the above except:
Where we have your permission; or where we are required or permitted to do so by law; or to other companies who provide a service to us or you; or where we may transfer rights and obligations under this agreement.
Via some mortgage lenders they may transfer your information to other countries. If they do this they will ensure that anyone to whom they pass it provides an adequate level of protection.
From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you. If you do not object to the change within 60 days, you consent to that change.

Sensitive information

Some of the personal information we ask you for may be sensitive personal data, as defined by the Data Protection Act 1998 (such as information about health or criminal convictions) We will not use such sensitive personal data about you or others except for the specific purpose for which you provide it and to provide the services described in your policy documents.

Who will see this information?

· If you talk to us face to face or on the phone

All personal information will be fully protected in accordance with the Data Protection Act and will be kept strictly confidential. The only people with access to it will be those involved in providing or evaluating the service. This policy does not cover any other services that we may refer you to in order to complete your enquiry.

Your home may be repossessed if you do not keep up repayments on a mortgage or other loans secured on it. Think carefully before securing other debts against your homes.